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SUBJECT Return/Exchange
WRITER TONYWACK (ip:)
  • POINT 0points  
  • DATE 2020-05-29 20:16:57
  • RECOMMEND Recommend
  • VIEWED 94

Return/Exchange


-The return or exchange must be requested within 7 days of receiving.

-The item must be in unused condition and have original packaging with tags attached.

-The item you have received is different from your order or is a defective product.

(any return or exchange caused by will be paid by the company.)


-You just simply change your mind


 Return : Customers need to make a payment to send the parcel.

 Exchange : Customers should pay the shipping cost of both sending and receiving to Exchange an item.


 

Exchange refund procedure


-You can initiate Return or Exchange request on my page. Also, you may send an email to Tonywack@Naver.com

-Our customer service team will contact you and assist with your request by email.

-Fill in the Return & Exchange Application Form and Pack the items With their original packaging in original condition with tags attached.

-please send your item to following address : B1, 157-gil 16 Nonhyeon-ro, Seoul, 06032, Republic of korea

-After we receive your product, we will proceed with our inspection process.

-If the item is eligible for return or Exchange, we will proceed with further process according to the type of your request.



*IF YOU HAVE ANY INQUIRIES ABOUT RETURN OR EXCHANGE, PLEASE FEEL FREE TO EMAIL

Tonywack@naver.com


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